Information Architecture Principles for Navigation in Technical Infrastructure Products
We're engaged in a major IA redesign effort at Tailscale and as part of that I've been refreshing what we know about information architecture design. Unfortunately, a lot of
Falsehood engineers believe about calendars
The future can exist only in terms of events.
Future and past choices about working hours locations availability et cetera do not exist.
Working hours cannot end at midnight.
Working hours never extend
The Great Wounding
What should we call this moment? For in naming it we give birth to its children.
Workarounds are sources of new features
Observing workarounds is a very efficient way of identifying new features
The challenges of democracy are like the challenges of doing user-centered design
Here follow some propositions making parallels between the two and why there is a case for governance and politics to draw from the toolkits of user/human centered design.
And, to a smaller degree, vice versa.